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Book your free 30-min onboarding strategy call

Referred by The Onboarding Lab? Let’s dive into your onboarding challenges and walk away with a clear, actionable plan to improve speed, consistency and retention.

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    A 30-minute 1:1 with Richard Convery, founder of Ascendr
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    A practical plan tailored to your current onboarding setup
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    Clarity on where you might be leaking time, effort or customers
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    A sounding board for your upcoming priorities and roadblocks

Who it’s for

This session is designed for people leading customer onboarding at SaaS companies — especially if:

  • You’re trying to scale your onboarding process

  • You’re relying on spreadsheets or generic tools that don’t fit

  • You want to improve visibility, reduce churn or speed up time to value

  • You’ve been recommended to us by The Onboarding Lab

What we’ll cover

We’ll use our Discovery Framework to explore:

  • How your onboarding process works today

  • What’s slowing things down or causing inconsistency

  • What you’re aiming to achieve in the next 6–12 months

  • Any gaps in tools, team workflows or customer experience

  • What “good” would look like for you

Even if you don’t use Ascendr, you’ll leave with ideas you can act on right away.